Hosting Flash Sale: Starting at $2.59/mo for a limited time

Live Chat

Knowledgebase

Our support team is famous for being fast, friendly
and helpful. Our customers confirm.

Knowledgebase

Getting Started with Shared Hosting

Complete step-by-step guide to upload your website files, create databases, and configure domains on our shared hosting platform.

Step 1: Access cPanel

Login to your cPanel account using the credentials provided in your welcome email. Navigate to the File Manager to upload your website files.

Step 2: Upload Website Files

Use the File Manager or FTP client to upload your website files to the public_html directory. Ensure your main page is named index.html, index.php, or default.html.

Step 3: Create Database

If your website requires a database, use MySQL Database Wizard in cPanel to create a new database and user. Assign all privileges to the user for the database.

Step 4: Configure Domain

Point your domain to our nameservers or update A records in your DNS settings. The changes may take up to 24-48 hours to propagate globally.

Control Panel Access

Learn how to navigate cPanel, manage files, create email accounts, and install applications with our comprehensive guide.

File Management

The File Manager allows you to upload, download, and manage your website files without needing FTP. You can create folders, set permissions, and edit files directly.

Email Accounts

Create professional email addresses using your domain name. Set up forwarders, autoresponders, and configure spam filters to manage your email effectively.

Database Management

Use phpMyAdmin to manage your MySQL databases. Create tables, run queries, and backup your databases regularly.

One-Click Installs

Install popular applications like WordPress, Joomla, or Drupal using Softaculous Apps Installer with just one click.

Database Management

Detailed instructions on creating databases, managing users, and optimizing performance for your applications.

Creating a Database

Navigate to MySQL Databases in cPanel. Create a new database with a unique name. Then create a database user with a strong password.

Linking User to Database

Add the user to the database and assign appropriate privileges. For most applications, "All Privileges" is recommended.

Using phpMyAdmin

Access phpMyAdmin to manage your database directly. You can run SQL queries, import/export data, and optimize tables.

Backup Strategies

Regularly backup your databases through cPanel or use automated backup solutions. Store backups in a secure location.

SSL Certificate Types

Learn about Domain Validation, Organization Validation, and Extended Validation SSL certificates and their use cases.

Domain Validation (DV) SSL

Basic encryption certificate that verifies domain ownership only. Ideal for blogs, personal websites, and small business sites. Issued within minutes.

Organization Validation (OV) SSL

Includes business verification along with domain validation. Shows organization details in certificate. Suitable for business websites and e-commerce sites.

Extended Validation (EV) SSL

Highest level of validation with extensive business verification. Displays green address bar in browsers. Perfect for financial institutions and large enterprises.

Wildcard SSL

Secures a domain and unlimited subdomains with a single certificate. Cost-effective solution for websites with multiple subdomains.

SSL Installation Guide

Step-by-step instructions to install and activate SSL certificates through cPanel or your hosting control panel.

Step 1: Purchase SSL Certificate

Choose the appropriate SSL certificate for your needs and complete the purchase process.

Step 2: Generate CSR

Create a Certificate Signing Request (CSR) through your hosting control panel. This includes your domain and organization information.

Step 3: Submit for Validation

Submit the CSR to the certificate authority and complete the validation process as per the certificate type.

Step 4: Install Certificate

Once validated, install the issued certificate through your cPanel's SSL/TLS manager or autoSSL feature.

Domain Transfer Process

Complete guide to transferring your domain from another registrar, including unlocking and authorization codes.

Pre-Transfer Checklist

Ensure your domain is unlocked at the current registrar, obtain the authorization code, and verify domain contact information is current.

Initiating Transfer

Submit transfer request through our domain transfer service. Provide the authorization code and complete the payment process.

Approval Process

Confirm transfer via email from both current and new registrar. The transfer typically completes within 5-7 days.

Post-Transfer Steps

Update nameservers if needed, verify domain settings, and set up auto-renewal to prevent accidental expiration.

DNS Management

Learn how to manage A records, CNAME, MX records, and TXT records for optimal domain performance.

A Records

Point your domain or subdomain to an IP address. Essential for connecting your domain to your hosting server.

CNAME Records

Create aliases for your domains. Useful for pointing multiple domains to the same location without updating multiple A records.

MX Records

Direct email for your domain to the correct mail servers. Set priority values to determine mail server preference.

TXT Records

Used for various verification purposes including SPF records for email authentication and domain ownership verification.

VPS Setup Guide

Step-by-step instructions to set up your Cloud VPS, including OS selection and initial server configuration.

Operating System Selection

Choose between CentOS, Ubuntu, Debian, or Windows Server based on your application requirements and familiarity.

Server Access

Connect to your VPS using SSH for Linux or RDP for Windows. Use the credentials provided in your welcome email.

Basic Security Setup

Change default passwords, create new user accounts, and configure firewall rules before deploying applications.

Control Panel Installation

Optionally install control panels like cPanel, Plesk, or Webmin for easier server management through a graphical interface.

Server Provisioning

Complete guide to server provisioning, initial setup, and accessing your dedicated server for the first time.

Hardware Specifications

Review your server's hardware specifications including CPU, RAM, storage configuration, and network capabilities.

Operating System Installation

Choose and install your preferred operating system through our management panel. Options include various Linux distributions and Windows Server.

Remote Access Setup

Configure remote access methods including SSH for Linux or RDP for Windows. Set up key-based authentication for enhanced security.

Initial Server Hardening

Implement basic security measures including firewall configuration, service hardening, and regular update schedules.

Email Account Setup

Step-by-step guide to creating professional email accounts and managing them through webmail or email clients.

Creating Email Accounts

Access cPanel's Email Accounts section. Create new accounts using your domain name with secure passwords and appropriate storage quotas.

Webmail Access

Access your email through webmail clients like Roundcube, Horde, or SquirrelMail from any web browser.

Email Client Configuration

Set up email clients like Outlook, Thunderbird, or mobile devices using IMAP or POP3 protocols with SSL encryption.

Account Management

Manage email forwarding, auto-responders, spam filters, and storage limits through the email account settings.

Sign up for web hosting today!