Refund Policy

Gethostr REFUND POLICY

Last Updated: 01/06/2021

Welcome to Gethostr. If for any reason you are not completely satisfied with a purchase, we invite you to carefully review our Refund & Return Policy. These terms apply to all products and services purchased from gethostr.com.

The Gethostr Refund Policy

Thank you for choosing Gethostr. If you are not fully satisfied with your purchase, you may request a refund under the terms outlined below. The following conditions apply to all products purchased from us.

Interpretation & Definitions

Company refers to Gethostr.
Service refers to all items or hosting services provided.
Orders refer to purchase requests submitted by users.
Website refers to WingHost, accessible at https://gethostr.com/
You means the individual or business using our services.

Your Order Cancellation Rights

You may cancel your order within 30 days of purchase without providing a reason. The 30-day period begins on the day you receive access to the service.

To request cancellation, you must notify us clearly via:
Email: support@gethostr.com

After we receive your cancellation request, refunds will be processed within 14 days using the same payment method you originally used.

Conditions for Refund

To qualify for a refund:

• The service must have been purchased within the last 30 days.
• You must provide a valid reason for requesting a refund.
• Our technical team will attempt to resolve your issue within 24 hours. If the issue cannot be fixed, you will receive a full refund within 3 working days.

Non-Refundable Services:

• Domain Registration
• Domain Renewal
• Domain Transfer
• VPS Hosting
• Dedicated Servers
• Server Management Plans
• Product Addons

Refund Request Process

To request a refund, simply log in to your client area and create a support ticket.

Important: Please mention your payment method (Bank Account / Google Pay / PayTM / PhonePe / UPI).

Refund Time

Refunds will be processed and credited within 5–7 business days depending on your bank or payment provider.

Need Assistance?

If you have questions about our hosting plans, pricing, or need help with your services, our support team is available 24/7.